Privacy Policy

FITNGO respects and is committed to protecting your privacy, which is why we have adopted this Privacy Policy. This Privacy Policy explains how your personal information is processed and outlines the data collection and usage practices of www.fitngo.com.au ("The Website").

In general, you can visit the FITNGO website without providing any personal information. However, if you choose to provide personal information, FITNGO promises to use it only in accordance with this Privacy Policy. By using or accessing www.fitngo.com.au, you consent to our privacy practices, as detailed below:

*Personal Information We Collect*

 

When you order products from www.fitngo.com.au, FITNGO may collect and securely store the following personal information:

1. Your name 
2. Your address
3. Your telephone number(s)
4. Your email address, along with any other information necessary to fulfil and track your order from www.fitngo.com.au.

This information is collected to provide services and/or fulfil your inquiries or requests. In some cases, we may also need to collect credit card details to process your payment. Additionally, we may collect information about your preferences related to our services.

From time to time, we conduct surveys and contests through www.fitngo.com.au. If you choose to participate in an online contest, we may request information from you to administer and conduct the contest, enabling us to notify the winners, for example.

FITNGO may occasionally conduct optional surveys that ask for information such as gender, age, and previous shopping experiences with FITNGO and/or www.fitngo.com.au. The goal is always to improve our services and product offerings, unless stated otherwise.

We collect data on website activity, such as the number of visitors, pages viewed, navigation patterns, user systems, and visit timestamps. This information is gathered for statistical purposes only and cannot be used to identify you.

In some instances, we may place cookies on your computer through your web browser. A cookie is a small data file sent from our web server and stored on your computer's hard drive. Cookies are not linked to your personal information and cannot be used to identify you. Their purpose is to help our systems recognise your browser and enhance your interaction with The Website. You can choose to reject cookies, which will still allow you to visit The Website but may limit formatting, access, and your overall experience. You can also delete cookies from www.fitngo.com.au at any time through your web browser settings.

*Use of Personal Information*

Your personal information will only be used in the manner for which it was collected and according to the provisions outlined in this Privacy Policy. Personal information collected on www.fitngo.com.au may be used for the following purposes:

- Responding to your customer service inquiries
- Sending promotional communications and other information related to FITNGO and www.fitngo.com.au, if you have chosen to receive them
- Scheduling the delivery of goods you purchase through The Website
- Processing credit card charges for goods and services purchased through The Website
- Confirming your order and providing tracking details
- Personalising your shopping experience by suggesting products that may be of interest to you, based on your activity on The Website
- Improving the design and structure of The Website to meet your needs better

We are committed to ensuring that your personal information is accurate, complete, and up-to-date to enhance your online experience with FITNGO. If any of your information changes, or if you find it incorrect or incomplete, please get in touch with us at orders@fitngo.com.au. We will take reasonable and prompt action to update or correct the relevant data.

In addition to our commitment to keeping your personal information accurate and up to date, we are dedicated to treating it with trust and respect, ensuring that your data is kept as secure as possible throughout our operations.

*Is Information Shared with Third Parties?*

We do not rent, sell, or exchange your name or other personally identifiable information to third-party companies for their own marketing purposes. Your personal information will not be shared, sold, or given to any third parties, except as outlined below.